Do not attach anything to lights or heaters
Do not attach anything above/around a fireplace
Keep decorations away from candles
Keep your tree away from sources of heat
which could dry it out or cause a
flame or sparks
Do not smoke near a live tree
Do not put it up too early or leave it up for longer
than two weeks
Keep the tree stand filled with water at all times
Never put tree branches or needles in a fireplace
or wood-burning stove
Take your tree to a recycling centre or
have it collected by a community pick-up
Earlier this year following consultation we
made the difficult decision to close our
Long Eaton office, and in September it closed
its doors to the public for good.
Since then we have been working hard to minimise
the impact of the closure on our residents. We have
made it easier for you to contact us, and tried to
reduce the reasons why previously you might have
felt the need to visit us.
Because of these efficiencies, our Housing &
Neighbourhoods team now spend most of
their time out and about in the community, and
our Customer Service Centre has more staff
to handle enquiries.
Very few people told us they were concerned
about the closure, but we are contacting
everyone that was worried to see how we can
help them through the changes, as well as
support them in the future.
The office closure does not change our
commitment to providing you with the best
If you live in a sheltered scheme, ask your
Scheme Co-ordinator or Housing &
Neighbourhoods Officer about the weekly
meetings we have set up so that we can
hear your views.
You can book a home visit from a member
of our Housing & Neighbourhoods team
by calling our Customer Service Centre on
0300 123 6000.
During the Winter months please take extra
care when you go outside. When there is
snow and ice on the ground, you are more
likely to slip and fall. Before you leave the
house, ask yourself if your journey can wait
until conditions have improved.
We will grit communal areas where possible,
but the ground may still be slippery even where
it has been treated.
Grit bins provided for residents’ use will be topped
up periodically. Please let us know if supplies are
getting low by calling
0300 123 6000
BRAMLEY ROAD OFFICE CLOSURE
Snow and ice