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C

H

R

I

S

T

M

A

S

DECORATIONS

e

Do not attach anything to lights or heaters

e

Do not attach anything above/around a fireplace

e

Keep decorations away from candles

CHRISTMAS TREES

e

Keep your tree away from sources of heat

which could dry it out or cause a

flame or sparks

e

Do not smoke near a live tree

e

Do not put it up too early or leave it up for longer

than two weeks

e

Keep the tree stand filled with water at all times

e

Never put tree branches or needles in a fireplace

or wood-burning stove

e

Take your tree to a recycling centre or

have it collected by a community pick-up

service

Earlier this year following consultation we

made the difficult decision to close our

Long Eaton office, and in September it closed

its doors to the public for good.

Since then we have been working hard to minimise

the impact of the closure on our residents. We have

made it easier for you to contact us, and tried to

reduce the reasons why previously you might have

felt the need to visit us.

Because of these efficiencies, our Housing &

Neighbourhoods team now spend most of

their time out and about in the community, and

our Customer Service Centre has more staff

to handle enquiries.

Very few people told us they were concerned

about the closure, but we are contacting

everyone that was worried to see how we can

help them through the changes, as well as

support them in the future.

The office closure does not change our

commitment to providing you with the best

possible services.

If you live in a sheltered scheme, ask your

Scheme Co-ordinator or Housing &

Neighbourhoods Officer about the weekly

meetings we have set up so that we can

hear your views.

You can book a home visit from a member

of our Housing & Neighbourhoods team

by calling our Customer Service Centre on

0300 123 6000.

During the Winter months please take extra

care when you go outside. When there is

snow and ice on the ground, you are more

likely to slip and fall. Before you leave the

house, ask yourself if your journey can wait

until conditions have improved.

We will grit communal areas where possible,

but the ground may still be slippery even where

it has been treated.

Grit bins provided for residents’ use will be topped

up periodically. Please let us know if supplies are

getting low by calling

0300 123 6000

.

BRAMLEY ROAD OFFICE CLOSURE

CAUTION:

Snow and ice

9

NOTICES