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Don’t forget – your rent is changing

1%

A recent government announcement

has confirmed that supported and

sheltered tenants will be included in the

reduction to rental charges from April

2017 to March 2020.

Tenants will see their rent reduced by

1% each year. Please note, however,

that service charges will be subject to

annual reviews and could therefore

cause your overall charge to increase.

More information will be provided in

early March 2017.

RENT REDUCTION FOR

SUPPORTED AND

SHELTERED TENANTS

You will soon be receiving

a letter from us detailing the

rent and service charges

that you will have to pay from

April next year. Please adjust

the amount you pay us to

match the amount shown on

the letter, so you don’t fall

behind with your payments.

The Government has asked

housing associations to

reduce

rents by 1% per year

for the next four years.

This affects all tenants apart

from shared owners, whose

rents will increase in the

normal way.

However, our service charges

- where relevant - will also be

changing for tenants,

leaseholders and owners in

line with the estimated cost of

providing the service. Your

service charges may therefore

increase

.

THE OVERALL AMOUNT

YOU ARE ASKED TO PAY

MAY THEREFORE BE MORE

OR LESS THAN YOU PAY

CURRENTLY.

IF YOU RECEIVE

UNIVERSAL CREDIT…

You will need to tell the

Department of Work and

Pensions (DWP) that your rent

and service charges are

changing before 3 April 2017.

If you don’t, you might receive

the wrong amount of

Universal Credit. This might

mean you have to pay more

towards your rent or that

you are paid too much

Universal Credit, which will

then be reclaimed by the DWP.

HOW TO PAY…

You can pay your rent by Direct

Debit, online through our

website via our 24-hour

automated payment line, or

with your rent swipe card.

You can also go into your bank

to make a payment.

To contact Universal Credit,

call 0345 600 0723.

For general advice on

paying your rent, please

visit our website.

Letters will be sent out to you

at the beginning of March,

and you will have until 3 April

2017 to change your payments

to the new amount.

IF YOU PAY YOUR RENT AND

SERVICE CHARGES BY

DIRECT DEBIT…

Your payments will be

automatically changed to the

new amount, so you don’t need

to do anything. If your Direct

Debit does not currently pay

your rent in advance, your

payments will not be adjusted.

IF YOU RECEIVE

HOUSING BENEFIT…

We will tell your local housing

benefit department about the

new charges and they will

change your benefit

entitlement to match. If you

don’t receive confirmation of

your new entitlement by 30

April 2017 please call your local

housing benefit department.

NEWS

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