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OUR INCOME TEAM HAS SUPPORTED RESIDENTS TO CLAIM AN

ADDITIONAL £900,000 IN BENEFITS AND GRANTS THIS YEAR,

AND A DEDICATED EREWASH MONEY ADVICE OFFICER HAS

HELPED UNIVERSAL CREDIT CLAIMANTS IN THAT BOROUGH BY

BOOSTING THEIR INCOME BY A FURTHER £55,000.

UNIVERSAL CREDIT AREA EXPANSION:

Around 550 emh homes tenants

are now on Universal Credit,

with more and more of you likely

to be affected by this change if

you have a change in your

circumstances and need to

make a benefit application.

Make sure you tell us if you are

making an application because

we can help.

THE NEXT AREAS TO INTRODUCE THE

FULL DIGITAL SERVICE OF UNIVERSAL

CREDIT TO ALL HOUSEHOLD

TYPES ARE:

e

North West Leicestershire

(February)

e

East Northamptonshire

(May)

e

Blaby (June)

e

Leicester City (June)

e

Oadby and Wigston (June)

e

Amber Valley (June)

PHONE SUPPORT:

You may have seen in the news

that the Universal Credit

helpline is now free. This is a

phone line run by the

Government to help you when

you are making an online

application for this new benefit.

You should also call us if you

are going onto Universal

Credit. Our local rate number

is

0300 123 6000

. We can

support you to complete the

application and advise you on

other benefits you might be

entitled to.

HOUSING CAP CHANGES:

The Government is NOT

introducing previously

announced changes which

would limit the amount of

benefits certain groups could

claim towards their rent.

The main groups benefitting

from this decision are single

people under 35 and

residents in supported or

sheltered accommodation.

You will now NOT have your

rent capped to shared rent

levels or Local Housing

Allowance rates. Call us if you

have any questions on this

important U-turn.

LANDLORD PORTAL:

We now have access to the

Department of Work and

Pension’s portal. This will

confirm which of our tenants

have applied for Universal

Credit so we can help you

with your application.

SUPPORT WE OFFER:

We can help you make digital

claims for benefits, appeal

benefit decisions via tribunals

and appeals, agree payment

plans with creditors, and

budgeting.

We have a 100 per

cent success rate

in helping

customers make appeals

against Personal Independence

Payment (PIP) and Employment

and Support Allowance (ESA)

decisions. So, if you are worried

about your finances or paying

your rent, tell us as soon as you

can. We can help you find a

solution.

COUNCIL TAX:

Remember to make a separate

claim for Council Tax Relief

alongside any claim you make

for Universal Credit, otherwise

you could be missing out.

We can help you find out where

the forms are and how to

complete them.

FOR FURTHER ADVICE AND

SUPPORT, PLEASE CALL US

ON 0300 123 6000.

WE ARE HERE TO HELP.

13

NEWS