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During the winter months please take extra care when you go outside.

Where weather conditions allow, we will do all we can to grit communal

areas, but please be aware that the ground underfoot may still be

slippery even when it has been treated.

Where grit bins have been made available for residents’ use, these will

be topped up periodically. If supplies are getting low please let us know.

Draw your curtains at dusk

and keep your doors closed

to block out draughts

Have regular hot drinks and

eat at least one hot meal a

day if possible - eating

regularly helps keep energy

levels up during winter

Wear several light layers of

warm clothes (rather than

one chunky layer)

Keep as active in your home

as possible

Follow these tips to keep you, your family, and those around you

warm and well during spells of extremely cold weather:

Wrap up warm and wear

shoes with a good grip if you

need to go outside on

cold days

If you have reduced mobility,

are 65 or over, or have a

health condition such as

heart or lung disease, you

should heat your home

to at least 18C and make

sure you wear enough

clothes to stay warm - it is

a good idea to keep your

bedroom at this temperature

all night

If you are under 65 and healthy,

you can safely have your house

cooler than 18C if you are


For more information, please

contact Customer Services on

0300 123 6000